Shipping Policy
1 JUST PLACED AN ORDER, WHEN WILL IT SHIP?
Please allow 2 - 3 business days of processing and production time for
your order to ship out.
HOW LONG IS THE SHIPPING TIME?
Average time: 5 — 10 days business days
There are circumstances that are out of control (natural disasters,
holidays, weather, gf¢) that may cause shipping postponements. While
most packages will arrive on time, there may be circumstances and
delays that our carriers may experience. For this reason, we do not
guarantee the exact delivery time; the delivery issue is the
responsibility of the shipping company.
CAN | CANCEL MY ORDER?
You are able to cancel your order with no penalty! You must cancel
your order 24 hours after creating it for the cancellation to be applied. If
the item has already shipped, then cancellation is not possible. All you
need to do is send us an email with the subject line "CANCEL".
| HAVE ENTERED AN INCORRECT ADDRESS!
If you have misspelled or auto-filled your addresg incorrectly, simply
reply to your order confirmation email and give us the correct
information. Notify us immediately via email. If the address is wrong,
we can correct this within 24 hours.
MY ITEM ARRIVED DAMAGED
We do ship every item with extra padpiing. Despite this, our customers
report that around 1 in 1000 products arrives damaged due to mail
service mistreatment.
If this happens to you, please contact us with:
- Your order number.
- A picture of the damaged product.
Once received, we'll be happy to send out another free of charge.
| HAVE A QUESTION THAT WASN'T ANSWERED, CAN YOU
PLEASE HELP?
If we still haven't managed to answer your question please feel free
to contact us and we will do our best to reply within 24 hours :)